Shipping policy
Shipping Policy
We sell digital crochet patterns only. Nothing is printed, packed or posted, so there are no shipping costs, no delivery address and no tracking number.
How you receive your pattern
As soon as your payment is confirmed, a download link is emailed to the address you used at checkout. The email usually arrives within a minute. The link stays valid, so you can download the file again later.
If your email does not arrive
Check your spam and promotions folders first, and check the email address on your order. If it still has not arrived, contact us and we will send the file to you directly, usually the same day.
International orders
Because your order is a file and not a parcel, there are no customs charges, import duties or delivery delays, wherever you are in the world.
Contact us
The Clovershed Team
customlogo0323@gmail.com
Clovershed (a trading name of LUXEPINS LTD)
Office 1380, 60 Tottenham Court Road, Fitzrovia, London, W1T 2EW, United Kingdom
Company Number: 17263340
Phone: available upon request via email